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After Sales Service

Wesee Optical aims to provide the wholesalers with perfect pair of eyeglasses. Please feel free to contact Weseeoptical customer service center if you have any concern about your order.

1) Products are damaged on arrival

We will take full responsibility for this issue and will resend the frames at no charge. Please contact us immediately and provide us with your order number, item number, along with pictures of the damaged item.

2) Quality warranty

Wholesalers will enjoy a 3-month quality warranty, covering any possible defect in material and workmanship.This warranty does not cover damage caused by accidents, negligence, or improper care.

3) Visual color difference issue

Frame color might slightly differ from what you see on the website due to light, varying screen resolutions, and photo backgrounds. If you feel that the glasses do not meet your expectations, please contact us for further solutions.

If you have any concern, please feel free to contact us at support@weseeoptical.com.